Shipping policy

🐾 Advance Pet Product Privacy Policy

At Advance Pet Products , operated by Shop Inc., we are committed to delivering your orders promptly and ensuring a seamless shopping experience. Please review our shipping policy to understand our procedures and timelines.

1. Shipping Locations

We offer worldwide shipping, sourcing products from our key vendors in India, China, and the United States. Delivery schedules may vary based on international shipping logistics and customs clearance processes.

2. Delivery Timeframes

2.1 Estimated Delivery Time

Our goal is to deliver reliable delivery estimates, keeping you updated on the expected dates of arrival.

  • United States Shipping: Estimated Delivery Time: 8-10 days.

  • For items shipped within the United States, the expected delivery time frame is between 8 to 10 days.

    We accept: PayPal, Credit Cards, ShopPay, and UPI

2.2 Processing Time

  • Orders are processed within 1 to 5 business days, regardless of the shipping destination. You will receive an email confirmation once your order has been dispatched.

3. Shipping Costs

  • Free Shipping: Enjoy free shipping on orders over $51.

  • Standard Shipping: Applicable shipping fees will be calculated at checkout for orders under $35.

4. Customs and Import Charges

Please be aware that additional fees, including customs or import duties, may apply based on your country's regulations. We recommend consulting your local customs office for more information.

5. Order Tracking

  • Individual Shipments: Upon dispatch, you will receive an email containing a tracking number to monitor your delivery.

  • Multiple Shipments: For orders with multiple items, shipments may be sent separately based on availability and shipping origin. You will receive individual tracking numbers for each shipment.

6. Lost, Damaged, or Delayed Packages

All orders are shipped with insured handling. In the event of a delayed, returned, or lost package, we will provide a replacement shipment with expedited delivery and full tracking, if possible. For more information, please refer to our Returns and Refunds Policy.

7. Shipping Address Changes

To ensure timely delivery, please verify your shipping address before completing your order. Once an order has been dispatched, we are unable to modify the shipping address.

8. Returns and Refunds

For details concerning our returns and refund policy, please visit our Returns and Refunds page. Should you have any additional inquiries or concerns related to shipping, feel free to contact our Customer Support team at sales@advancepetproduct.com.